What is a Knowledge Base: From A to Z - helpcrunch.com
Knowledge base definition A knowledge base is a centralized self-service repository where the information about a product, service, specific topics, or the company as a whole is stored, organized, and shared. To be more precise, such hubs hold videos, FAQs, how-to guides, white papers, and troubleshooting tips.
Knowledge base definition A knowledge base is a centralized self-service repository where the information about a product, service, specific topics, or the company as a whole is stored, organized, and shared. To be more precise, such hubs hold videos, FAQs, how-to guides, white papers, and troubleshooting tips.
guides, FAQs, videos, hubs, Company, product, information, troubleshooting tips, white papers, specific topics, Knowledge base definition, centralized self-service repository