News Details

What is a Knowledge Base: From A to Z - helpcrunch.com

Knowledge base definition A knowledge base is a centralized self-service repository where the information about a product, service, specific topics, or the company as a whole is stored, organized, and shared. To be more precise, such hubs hold videos, FAQs, how-to guides, white papers, and troubleshooting tips.

What is a Knowledge Base: From A to Z - helpcrunch.com - Image

Knowledge base definition A knowledge base is a centralized self-service repository where the information about a product, service, specific topics, or the company as a whole is stored, organized, and shared. To be more precise, such hubs hold videos, FAQs, how-to guides, white papers, and troubleshooting tips.