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GYANT
GYANT’s empathic, intuitive virtual assistant guides patients through the complexity of their digital healthcare journeys. With clients throughout the United States, GYANT partners with Integrated Delivery Networks to deploy on their websites, mobile apps, and patient portals, empowering patients to take control and connect the dots across their digital journeys to more meaningfully engage with their providers any time of the day, every day of the year. GYANT reduces clinical strain and support staff overhead, improves outcomes, and exceeds patient expectations. GYANT’s conversational AI learning loop handholds patients from the virtual front door through their entire clinical journey by integrating deeply into clinical workflows (EHRs) and driving higher levels of efficiency that improve patient outcomes and make them feel truly valued, now and every time they return.
Description
Our mission is our differentiation: we put the patient at the forefront of every decision we make. We believe we can truly improve the healthcare experience because we have a passion to make access easier, more affordable, and significantly more pleasant by incorporating authentic, real-life patient experiences and personal touches throughout our platform. When patients use GYANT, they feel supported, cared for, and valued. Our clients love working with us because we’re a true partner, invested in their success. We configure our solution to meet each client’s specific needs while remaining adaptable and flexible to quickly pivot when opportunities arise. With GYANT, customers can choose to deploy our AI virtual assistant across the entire digital patient journey from non clinical to clinical, or through modules that are easy to link together and expand over time. These modules include "Front Door" (care navigation and triage), "Engage" (proactive pre- and post care patient outreach), "Clipboard" (automated patient chart population), and "SERA" (COVID-19 screener & emergency response assistant).