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Frame AI
Frame AI is an early warning and continuous monitoring system that operationalizes Voice-of-Customer. By consolidating and enriching data across help desks, call center, CRM, and other channels, Frame AI identifies emerging themes driving customer relationships and operational costs, and makes them immediately actionable.
Description
CX teams use Frame AI to identify the “why” behind customer outcomes, so that they can scale what works well, and limit the impact of what does not. Frame was founded in 2016 and is backed by top venture capital firms including FirstMark Capital, Greycroft Partners, and G20 Ventures.