Description

At Hoick, our mission is to unlock experience potential for everyone. We are a B2B SaaS company that loves experiences as much as we love our coffee. Our Mining Experiences (MX) software unlocks the experience potential and helps businesses to continually discover, understand and act on valorizing their two core experiences: customer experience (CX) and employee experience (EX). Our MX is on an agile build specifically designed for automated, real-time process of translating large volumes of unstructured text into quantitative data to uncover insights, trends, and patterns which otherwise would remain hidden under the prevalent vanilla KPI driven reporting standards. Combined with data visualization, MX enables companies to understand the story behind the numbers and make informed decisions. With our two core features: CustomerMX and EmployeeMX, we serve companies in all service-related industries with technology that eliminates the experience gap and allows you to discover, understand, and develop actionable insights to drive the business forward.